Trusted by insurers, MGAs, and program partners across complex risk portfolios.
WHO WE ARE
A Partner You Can Rely On
At Tailored Claims, we specialize in insurance claims management with a commitment to excellence and trust. We bring deep market expertise to every engagement, ensuring that both insureds and claimants receive professional, consistent, and fair outcomes.
Every claim represents more than a file — it represents a person, a business, and a promise. Our role is to protect that promise through disciplined process, clear communication, and operational integrity.
We combine enterprise-level governance with a high-touch, white-label experience that feels internal to your organization, not outsourced.
Our Services
End-to-end claims capabilities aligned to modern risk, regulatory, and reputational demands.
What to Expect When You Work With Us
With every engagement — large or complex — we deliver disciplined, transparent, and professional claims management. Our team maintains clear communication across all stakeholders, ensuring consistency, accountability, and confidence at every stage.
INTAKE
The process begins with a structured onboarding aligned to your program requirements, documentation standards, and operational expectations.
ASSIGNMENT
Each file is assigned to a senior claims professional whose expertise matches the risk profile and jurisdiction.
MANAGEMENT
We conduct thorough coverage analysis, investigation, and stakeholder coordination while maintaining real-time reporting and audit trails.
RESOLUTION
We guide each matter through resolution — whether via settlement, negotiation, litigation support, or recovery — with focus on quality outcomes and brand protection.
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More Than a TPA
Most TPAs manage claims. We manage risk, reputation, and regulatory expectations.
Designed for Today’s Claims Environment
White-label empathy and documentation discipline
Regulatory-ready operational frameworks
Cyber-aware data security controls
End-to-end digital transparency from FNOL to closure
Actionable MI aligned to audit and compliance standards
Our Value to You
Tailored Claims provides insurers and program partners with a dependable, people-focused approach to claims management — without sacrificing financial performance.
By partnering with us, you gain:
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A trusted ally dedicated to protecting your brand
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Clear, transparent communication across all stakeholders
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Efficient, accurate claims handling that reduces friction
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A compassionate team that treats every claimant with respect
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A commitment to profitable, sustainable program outcomes
Let’s Build a Claims Model Around Your Standards
Whether you need auditing, administration, surge capacity, or full oversight — we’ll design a solution that fits your business, not a template.